Adeptmind Privacy Policy

Adeptmind (“we”, “us”, “our”) is a service that gives retailers a way to product discovery capabilities on their sites by collecting data for their products and allowing them to present relevant collections of products to their users. This Privacy Policy explains what information will be collected by Adeptmind when you interact with us, including when you access our website (“Website") or when Adeptmind adds advanced functionality to other websites, including through the websites of our customers (the “Services), how the information will be used, and how you may exercise your rights regarding your personal information. Adeptmind does not gather data via non-digital methods. Please note that this Privacy Policy does not cover Adeptmind’s data collection practices for Adeptmind’s employees, independent contractors and job applicants. Adeptmind’s California Employee, Independent Contractor and Job Applicant Privacy Notice can be found here.

1. Information We Collect

   We use different methods to collect your information, including through:

   Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise. If you use certain features on the Website, such as the “Request Demo” feature, you will be required to provide personal information. Such information could include, for example, your name, email address, company name, job title, or phone number.

   Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

   Information Related to Data Collected for our Customers: Adeptmind processes personal information under the direction of its customers who use our Services and has no direct relationship with the individuals whose personal information it may process. If you are a visitor to our customer’s websites and would no longer like your personal information to be processed by one of our customers that uses our service, seeks access or you seek to correct, amend, delete inaccurate data or exercise any other of your rights, please contact the customer that you interact with directly. We do not retain any personal information we process on behalf of our customers.

2. How We Use Your Information

   We use information that we collect about you or that you provide to us, including any personal information:

   • To present our Website and its contents to you.
   • To give each user a more consistent and personalized experience when interacting with us.
   • To provide you with information, products, or services that you request from us.
   • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
   • To notify you about changes to our Website or any products or services we offer or provide though it.
   • To improve our Website, products or services, marketing, or customer relationships and experiences.
   • For security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Website.
   • In any other way we may describe when you provide the information.
   • For our other business purposes, such as data analytics, audits, identifying Website usage trends, and determining the effectiveness of our promotional campaigns.
   • As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
   • For any other purpose with your consent.



3. How We Share Your Information

   We may disclose personal information that we collect or you provide as described in this privacy policy:

   • To our subsidiaries and affiliates.
   • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Adeptmind's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Adeptmind about our customers and users is among the assets transferred.
   • To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
   • To fulfill the purpose for which you provide it.
   • For any other purpose disclosed by us when you provide the information.
   • With your consent.

   We may also disclose your personal information:

   • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
   • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Adeptmind, our customers, or others.

   Adeptmind does not share your personal information with third parties for those third parties’ direct marketing purposes.




4. How we use cookies and collect information using technology

   • A cookie is a small file which is placed on your computer or mobile device’s hard drive. Cookies and other technologies can help analyse web traffic or let us know what portions of our site people visit and what features they use. We may use cookies and other technologies to collect information that helps us operate and understand the use of our Website, such as, your Internet Protocol ("IP") address or device ID, operating system, browser type, username, the pages of the website that you visit, the time spent on those pages, access dates and times, clicks, links used, and actions you take on our site, any errors you encounter, and general location derived from IP address.
   • We use cookies and other technologies to identify which portions of our Website are being used and how they are being used. This helps us analyse data about traffic on our site, correct any errors our users encounter, and improve our Website in order to better tailor them to user needs. We also use this information for statistical analysis purposes.
   • You can also choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Services.
   • We may work with third parties to collect this information. For example, we may use Google Analytics, which is a web analytics service that provides statistics and basic analytical tools for website and search engine optimization. We may use Google Analytics on our Website to analyze how users use and arrive at the website. Google Analytics may collect information such as user location as inferred from IP address, the amount of time a visitor spends on our website, which pages are more frequently accessed, how the website is accessed (either directly, a search engine, or from a link), what sort of software is used (e.g. operating system, browser type, etc.), as well as demographics. For more information on how Google Analytics collects and processes information, please visit: www.google.com/policies/privacy/partners/. For information about how to opt out of having your information used by Google Analytics, visit: https://tools.google.com/dlpage/gaoptout/.

     We also use Pixels on our Website. Pixel tracking is a cookie-based process that enables thirdparties to collect information, such as website interactions and browser events, from websites. We use Youtube Pixel to collect data that helps us track video views on our Website. For more information on Youtube and Google’s advertising tools and your options to opt-out, please visit: https://policies.google.com/privacy




5. Do Not Track

   Our Website does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit donottrack.us.




6. Storage and Processing

   Your information collected through the Service may be stored and processed in Canada, the United States, Europe or any other country in which Adeptmind or its subsidiaries, affiliates or service providers maintain facilities. Adeptmind may transfer information that we collect about you, including personal information, to affiliates, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world that have different privacy laws that may or may not be as comprehensive as the country you reside in. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

   You may ask for further information on the safeguards that we have put in place to safeguard the transfer of your data by contacting us at security@adeptmind.ai.

   By submitting your personal information to us, you consent to this transfer, storage, or processing.




7. How We Protect Your Information

   Adeptmind employs industry standard physical, technical, and organizational procedures to safeguard the personal information from accidental loss and from unauthorized access, use, alteration, and disclosure However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to Adeptmind or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards.




8. Data Retention

   Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous for any legitimate business purpose without further notice to you or your consent.




9. What Choices Do You Have Regarding the Use of Your Information?

   You may withdraw your consent to process your personal information at any time. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision..

   You may “opt out” of receiving marketing or promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.




10. Your Rights and Choices

    You can contact us directly at security@adeptmind.ai to review, correct, update or delete inaccuracies to the information about you that Adeptmind keeps on file.

    Under certain circumstances and subject to applicable data protection laws, you may also be entitled to request additional information regarding our data governance practices, including details regarding what information is collected about you, the categories of persons who have access to your information, and how long your information will be retained for. You may also be entitled to request that we cease communicating your information, or de-index any hyperlink attached your name that provides access to your personal information by a technological means.




11. Nevada Residents

    Under Nevada law, Adeptmind does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us at security@adeptmind.ai.




12. California Residents

    The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CPRA”) provides California residents with specific rights regarding their personal information. The below describes such rights and how you may exercise such rights, and our information practices, including the categories of personal information we collect, use, retain, disclose, sell or share, and how and why we collect, disclose, sell or share such information.

    
    

    CPRA Rights

    Right to Know

    You have the right to request that we disclose what personal information we collect, use, disclose, sell or share. Specifically, you may request that we disclose to you the following:

    • The categories of personal information we have collected about you.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting, selling or sharing personal information.
    • The categories of third parties with whom we disclose personal information.
    • The specific pieces of personal information we have collected about you.

    You may also request that we disclose to you:

    • The categories of personal information that we have shared about you and the categories of third parties to whom the personal information was shared, by category or categories of personal information for each third party to whom the personal information was shared.
    • The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

    Right to Request Deletion

    You have the right to request that we delete any personal information about you which we have collected from you. If it is necessary for us to maintain your personal information for certain purposes, we are not required to comply with your deletion request. If we determine that we will not delete your personal information when you request us to do so, we will inform you and tell you why we are not deleting it.

    Right to Opt-Out of Sale or Sharing of Personal Information

    You have the right to direct a business that shares personal information about you to third parties not to share your personal information. We do not share your personal information for monetary consideration. However, we do use cookies for website analytics purposes. The collection of data through certain cookies for our website analytics and targeting advertising purposes may be considered a “sale” and is considered “sharing” under the CPRA. To opt-out of having your information shared with third-party website analytics and digital advertising service providers for this purpose, visit our “Do Not Share My Personal Information” web page.

    Right to Correct Inaccurate Personal Information

    You have the right to request a business that maintains inaccurate personal information about you to correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.

    Right to Limit Use and Disclosure of Sensitive Personal Information

    You have the right to direct a business that collects sensitive personal information about you to limit its use of your sensitive personal information (1) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (2) for certain business purposes; and (3) as authorized by the implementing regulations of the CPRA . Adeptmind does collect any sensitive personal information.

    No Discrimination

    You have the right not to be discriminated against because you exercised any of your aforementioned rights.

    
    

    How to Submit a Request

    To exercise the rights described above, you must submit a verifiable request to us. You can do so by calling us at 1-800-674-7701 or by writing a mail to us at security@adeptmind.ai .

    To submit a verifiable request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors.

    You may make a verifiable request on behalf of your minor child. You may also designate an authorized agent to make a request on your behalf by providing the agent with signed written permission to do so.

    If we cannot verify your identity or authority to make the request, we will not be able to comply with your request. We will inform you if we cannot verify your identity or authority. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

    
    

    How We Collect, Use, Disclose, Share and Retain Personal Information

    Adeptmind has collected the following categories of personal information and used, disclosed, shared or retained such information in the twelve (12) months prior to the effective date of this California Supplement:

    • Identifiers, such as name, unique personal identifier, online identifier, Internet Protocol address, email address or other similar identifiers.
    • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, employment.
    • Internet or other electronic network activity information , including, but not limited to, information regarding your interaction with the Website or advertisement.
    • Professional or employment-related information , such as company name and job title.
    • Geolocation data.

    We collect each of the above categories of personal information from you directly or indirectly as set forth in Section 1 (Information We Collect). Each of the above categories of personal information are disclosed for a business or commercial purpose as described above in Section 2 (How We Use Your Information) to the third parties listed in Section 3 (How We Share Your Information). As set forth in Section 8, except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous for any legitimate business purpose without further notice to you or your consent.

    As stated previously, Adeptmind does not collect any sensitive personal information.

    The following categories of personal information were shared in the twelve (12) months prior to the effective date of this Privacy Policy:

    • Identifiers, such as unique personal identifier, online identifier, Internet Protocol address or other similar identifiers.
    • Internet or other electronic network activity information, including, but not limited to information regarding your interaction with an Internet Web site, application, or advertisement.
    • Geolocation data.
    
    

    Such information is shared with our third-party website analytics and digital advertising service providers.

    We share such information:

    • To provide and improve the Website;
    • To give each user a more consistent and personalized experience when interacting with us;
    • To personalize our advertising and marketing communications, and to deliver promotions and offers to you that we think may interest you;
    • For security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Website;
    • For our business purposes, such as data analytics, audits, improving our products and services, identifying Website usage trends, and determining the effectiveness of our promotional campaigns;
    • As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy and our Terms of Use; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
    
    

    Personal Information of Minors

    Adeptmind does not have actual knowledge that it shares personal information about minors under the age of 16.

    
    

13. Children’s Privacy

    Adeptmind does not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 16 is allowed to access or use the Service or to provide any personal information to Adeptmind. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at security@adeptmind.ai.




14. Links to Other Websites

    We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. If you use these links, you will leave the Site. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our Service, are subject to that third party’s own rules and policies. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites, their content, or their Privacy Policy. Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites listed on our website, you do so at your own risk.




15. Changes to Our Privacy Policy

    It is our policy to post any changes we make to our Privacy Policy on this page. When we change the policy in a material manner we will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “last updated” date at the bottom of this page.. You are responsible for and for periodically visiting our Site and this Privacy Policy to check for any changes.




16. Contact Information and Challenging Compliance

    We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices. Please contact us at:

    Security and Privacy Officer: security@adeptmind.ai

    We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Security and Privacy Officer using the contact information listed above.

Last Updated: August 14, 2024